Procedure for damaged art on
1. You must notify me immediately that your item has been received in a damaged condition. Please use the phone or email to make this notification. If you fail to notify me, the claim for damaged goods may be denied, due to the carrier's policies and not mine. If certain procedures are not followed when the damage is found, the carrier may refuse to pay the claim.
must be prepared to hold the shipment in the original container for the
inspector for the Postal Service, UPS or other carrier. The
shipping carrier will handle the return of the goods to me, and you should
not have to pay for these return costs.
Art Pencil Art
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